Thank you for shopping at Registrar Cosmetic.

If, for any reason, You are not completely satisfied with a purchase, We invite You to review our policy on refunds and returns. This Return and Refund Policy outlines the terms and conditions under which returns, refunds, cancellations, and exchanges are accepted.

The following terms are applicable to any products that You purchased from Us.

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. These definitions shall have the same meaning regardless of whether they appear in singular or plural form.

Definitions

For the purposes of this Return and Refund Policy:

• Company (referred to as “We”, “Us” or “Our”) refers to Registrar Cosmetic.

• Goods refer to the items offered for sale on the Website.

• Orders mean a request by You to purchase Goods from Us.

• Website refers to Registrar Cosmetic.

• You means the individual accessing or purchasing from the Website.

1. Return Eligibility

To be eligible for a return:

• The product must be unused, unopened, and in original packaging

• Proof of purchase (order confirmation or invoice) is required

• The return request must be made within 7 days of delivery

2. Time Frame & Return Requests

• Returns are accepted within 5–7 days from the date of delivery

• Any request submitted after 7 days of delivery will not be accepted

To initiate a return, please contact us via email with your order details.

3. Refund Method & Timing

• Refunds will be processed after we receive and inspect the returned Goods

• Approved refunds will be issued using the same payment method used for the original purchase

• Refunds are processed within 7–14 business days after receiving the returned product

Please note that processing time may vary depending on your bank or payment provider.

4. Cancellation Policy

• Orders can be canceled before shipment without any charges

• If the order has already been shipped, cancellation will not be possible, and the return process must be followed

Cancellation requests must be sent via email with your order number.

5. Return Shipping Costs

• Customers are responsible for return shipping costs

• Original shipping charges (if any) are non-refundable

• We recommend using a trackable and insured courier service

6. Exchanges

• Exchanges are only allowed for defective, damaged, or incorrect items

• Exchange requests must be made within 7 days of delivery

• Products must meet return eligibility conditions

7. Exclusions / Non-Returnable Items

The following items cannot be returned or refunded:

• Products made to Your specifications or clearly personalized

• Products that deteriorate quickly or have passed their expiry date

• Products unsealed after delivery due to health or hygiene reasons

• Products that have been mixed inseparably with other items after delivery

• Products purchased on sale or promotional offers (unless required by law)

Your Order Cancellation Rights

You are entitled to cancel Your Order within 7 days without giving any reason, provided the order has not been shipped.

The deadline for canceling an Order is 7 days from the date You received the Goods or the date a third party (other than the carrier) takes possession of the product.

To exercise Your right of cancellation, You must inform Us through a clear statement by email.

📧 Email: Shoaibdheedh@gmail.com

Conditions for Returns

For Goods to be eligible for return:

• Purchased within the last 7 days

• In original packaging

• Unused and undamaged

We reserve the right to refuse returns that do not meet the above conditions, as permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods.

Please send returns to:

Registrar Cosmetic
Wali Heights, near Nishtar Park
Soldier Bazar, Karachi, Pakistan

We are not responsible for Goods lost or damaged during return shipment. Refunds will only be issued after receiving the returned Goods or valid proof of delivery.

Gifts

• If the product was marked as a gift and shipped directly to You, You will receive a gift credit

• If the product was not marked as a gift, the refund will be issued to the original purchaser

Contact Us

If you have any questions about our Return and Refund Policy, please contact us:

📧 Email: Shoaibdheedh@gmail.com

Return and Refund Policy